Privacy Policy

Privacy Policy

Introduction

Welcome to https://trim-restoration-collision.collision-talk.com (hereafter referred to as “Trim Restoration Collision” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of Trim Restoration Collision’s digital presence, including but not limited to:

  1. Our official website at https://trim-restoration-collision.collision-talk.com.
  2. All associated mobile applications and online services provided by us.
  3. Any interactions between our users and the above-mentioned platforms.
  4. Communications initiated or received from Trim Restoration Collision, such as emails, newsletters, telephone calls, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy governs various user activities, including:

  1. Authorized User Engagement: When you use our applications and services as an authorized user, we collect and process data necessary for providing these services.
  2. Website Visits: Visiting our websites linked to this policy implies agreeing to our privacy practices outlined here.
  3. Communications: We may reach out to users via various communication channels, including email, phone, or SMS, and this policy outlines how we handle such interactions.

Personal Data Collection

Trim Restoration Collision collects multiple types of personal data, which can be categorized as:

  1. Account and User Information: This includes your name, username, contact details (email, telephone), and any other information required to create and manage your account.
  2. Payment Details: We securely store and process payment information for transactions conducted on our platforms. This may include credit/debit card numbers, billing addresses, and payment history.
  3. Financial Records: For financial services or transactions facilitated by us, we collect and retain relevant financial data in compliance with applicable laws.
  4. Purchase History: We track and record purchases made through our systems, including product details, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, may be collected for analytics and improved user experience.
  6. Location Data: With your consent, we can access location information to provide personalized services or geolocate our users for specific purposes.
  7. Feedback and Reviews: We encourage user feedback and reviews, which may include personal details provided voluntarily.
  8. Social Media Information: When you interact with us on social media platforms, we may collect data from these interactions, such as your public profile information.
  9. Product Interaction Data: Details about products viewed, searched for, or purchased are tracked to enhance our service offerings and personalize recommendations.

We gather this data through direct user input, automated technologies (like cookies), and third-party sources who contribute personal data in accordance with their respective privacy policies.

Cookies and Similar Technologies

Trim Restoration Collision employs cookies and similar tracking technologies to enhance user experience and gather analytics. These include:

  1. Strictly Necessary Cookies: Essential for navigating our website and ensuring basic functionalities.
  2. Preference Cookies: Used to remember user preferences and settings, thus providing a personalized experience.
  3. Analytics Cookies: Help us understand user behavior on our site, allowing us to improve our services and content.

Users can manage non-essential cookies through our built-in Cookie Manager, offering control over tracking and data collection.

Data Retention and Deletion

We adhere to data retention policies as required by law and for legitimate business purposes. The specific duration varies based on the type of data and its purpose:

  1. Account Information: Retained during the active use of our services and for a reasonable period after account closure (to comply with legal obligations).
  2. Payment Details: Securely stored for transaction history and fraud prevention, in accordance with payment card industry standards.
  3. Financial Records: Retained for financial reporting, tax purposes, and to meet regulatory requirements.
  4. Purchase Data: Kept for a limited time to support customer service and improve future shopping experiences.
  5. All Other Personal Data: Deleted or anonymized once the data is no longer required for the purpose it was collected, unless otherwise needed for legal compliance or business continuity.

Security Measures

Trim Restoration Collision implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard protocols.
  2. Secure Third-Party Processing: We engage secure third-party service providers to process certain functions, ensuring they adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls in place, limiting data access only to authorized personnel who require it for their specific roles.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we become aware that a child has provided us with personal data without parental consent, we will take steps to delete this information from our systems and servers.

Your Rights (Data Subject Rights)

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to access and request a copy of the personal data we hold about you.
  2. Rectification: The right to correct any inaccurate or incomplete personal data we hold about you.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data, again, under specific conditions.
  5. Data Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data subject rights.

To exercise any of these rights or have questions about your data, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

Trim Restoration Collision reserves the right to update and modify this Privacy Policy from time to time. Any changes will be promptly posted on this page, with a notification sent to registered users if significant alterations occur. We encourage you to review this policy periodically to stay informed about our privacy practices.

Contact Us

For any questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please contact us:

We appreciate your trust in our company and are committed to protecting your privacy throughout your interaction with Trim Restoration Collision.